Customer Service / Front Desk SR

TruFit Athletic Clubs•El Paso, TX
•Onsite

About The Position

TruFit Athletic Clubs is hiring an Overnight Front Desk Representative for its El Paso team. The role is suited to a friendly, dependable, customer-focused person who enjoys helping others, can work independently, and contributes to a welcoming environment for members. Overnight shifts offer increased pay. The position involves welcoming and checking in members, answering questions about memberships, amenities, and services, and maintaining an organized front desk area. The employer describes a mission-driven culture centered on integrity, service, courage, responsibility, and passion, with opportunities for career development. Full-time and part-time opportunities are mentioned generally, but the specific position's employment classification is not stated.

Requirements

  • High school diploma or GED.
  • Previous front desk experience.
  • Proficiency in Microsoft Office.
  • Schedule flexibility to include evenings and weekends; the role specifically requires working the overnight shift.
  • Friendly and outgoing personality with strong communication skills.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Basic computer and customer service experience preferred.

Responsibilities

  • Welcome and check in members with a positive and professional demeanor.
  • Answer questions about memberships, amenities, and services.
  • Maintain a clean and organized front desk area.

Benefits

  • Health coverage for full-time and part-time teammates
  • Employee Assistance Program (EAP)
  • 401(k)
  • Holiday pay
  • Paid time off (PTO)
  • Complimentary TruFit membership
  • Discounted personal training sessions for $15
  • Increased pay for overnight shifts
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