Customer Service Coordinator-1

Food City (K-VA-T Food Stores Inc) • Clinton, TN

55d

About The Position

The Customer Service Coordinator provides efficient and courteous service to customers and supports checkout operations. The role includes training new cashiers and courtesy clerks, assisting cashiers with checkout tasks, handling customer refunds and check approvals, maintaining paperwork and safe-combination security, and delegating cleaning duties. Other duties may be assigned as needed.

Responsibilities

• Provide efficient and courteous service to customers at all times.
• Train new cashiers and courtesy clerks in job-related areas.
• Give produce tests weekly to authorized cash register operators.
• Help keep checkout lines moving quickly.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Maintain the security of safe combinations entrusted to the employee.
• Maintain proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Inspect cashier tills regularly.
• Perform other duties as assigned.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly paychecks with direct deposit
• Company-paid life and disability insurance
• Medical plan with wellness benefits
• Dental plan
• Paid holidays
• Paid vacations
• Associate offers
• Flexible schedules

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed