Customer Service Coordinator I Regional- Part Time (Harrah's Atlantic City/CES)

Caesars Entertainment•Atlantic City, NJ
•Onsite

About The Position

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Requirements

  • Superior customer service skills.

Responsibilities

  • Display outlined service behaviors.
  • Maintain an upbeat and positive attitude.
  • Create positive energy with gestures and sustain enthusiasm.
  • Create an atmosphere of luck and celebrate guest’s wins.
  • Be ready to serve and be informed of daily information.
  • Build relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipate needs and provide fast, flawless service.
  • Check for satisfaction and effectively resolve service breakdowns.
  • Promote Caesars Rewards programs and card membership.
  • Provide a warm farewell and thank guests for visiting.
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