Customer Service Clerk

Albertsons Companies • Lucas, TX

10d

About The Position

The Customer Service Clerk provides high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, receiving payment for purchases, honoring discounts and coupons, helping customers with Loyalty Program questions and sign-ups, and bagging items. The clerk also operates machines for money orders, lottery sales, and wire transfers; processes returns; sells gift cards and lottery tickets; and handles other transactions as needed. Additional duties include maintaining cleanliness at the Customer Service Desk and front of the store, replenishing stock in display areas, and following the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain cleanliness and organization of the work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for purchases.
• Honor discounts and coupons, assist with Loyalty Program questions and sign-ups, and bag items.
• Operate machines to sell money orders and lottery tickets and transfer funds by wire.
• Process customer returns, sell gift cards and lottery tickets, and handle other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Follow the uniform and grooming policy.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development support.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed