Customer Service Clerk

Albertsons • Dallas, TX

2d

About The Position

As a Customer Service Clerk, you provide high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, receiving payment for purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You also operate machines to sell money orders and lotto tickets and transfer funds by wire; process customer returns; sell gift cards and lotto tickets; and handle other transactions as needed. Additional duties include maintaining cleanliness at the Customer Service Desk and front area of the store, replenishing display stock, and following the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, processing wire transfers, and lottery transactions.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask and work in a fast-paced environment while maintaining a clean and organized work area.
• Ability to work independently as well as within a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide high-quality customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for customer purchases.
• Honor discounts and coupons and assist customers with Loyalty Program questions or sign-ups.
• Bag customer purchases.
• Operate machines to sell money orders and lotto tickets and transfer funds by wire.
• Process customer returns and sell gift cards and lotto tickets.
• Handle other customer transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to the uniform and grooming policy.

Benefits

• Inclusive work culture built on belonging
• Competitive wages paid weekly
• Access to up to 50% of earned wages before payday through a partnership with Stream
• Flexible work schedules
• Associate discounts
• Training, career growth, and development
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k)
• Vacation and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed