About The Position

The Part Time Flexible Customer Service Associate consults with customers about their rental, actively offers products and services to maximize revenue, and addresses customer objections. The role provides customer service and sales support and includes shuttling customers. It also prepares vehicles for customer pickup by cleaning them, assessing damage, fueling, and refilling fluids. The position pays $15.00 per hour. Hertz describes benefits and discounts including medical, dental, and vision plan options; retirement programs with 401(k) employer matching; paid parental leave and adoption assistance; an Employee Assistance Program for employees and their families; educational reimbursement and discounts; voluntary insurance programs; and other perks and discounts.

Requirements

  • Strong oral and written communication skills, with ownership, accountability, and initiative.
  • Auditory, speaking, and communication capabilities necessary to complete the job responsibilities.
  • Ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, write, lift, see, and read.
  • Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

  • Consult with customers about their rental.
  • Actively offer products and services to maximize revenue and overcome customer objections.
  • Provide customer service and sales support.
  • Shuttle customers.
  • Prepare vehicles for customer pickup by cleaning them, assessing damage, fueling, and refilling fluids.

Benefits

  • Medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave
  • Adoption assistance
  • Employee Assistance Program for employees and family
  • Educational reimbursement and discounts
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage
  • Perks and discounts, including theme park tickets and gym discounts
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