Customer Service Associate

Wawa, Inc. • Alexandria, KY

1d • $15 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. You are part of a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter.

The role involves assisting customers, preparing food and beverages, operating registers and handling payments, stocking merchandise, and keeping the store clean and safe by following established policies, procedures, and guidelines.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be at least 16 years old.
• Reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register and handle payments.
• Activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Help keep stores clean and safe by following established policies, procedures, and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, vision, and mental health benefits.
• Employee Stock Ownership Plan (ESOP).
• 401(k) with matching.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules.
• Additional benefit and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed