Flexible Customer Service Associate

Hertz • Fort Lauderdale, FL

6d

About The Position

The Flexible Customer Service Associate consults with customers about their rentals, provides customer service and sales support, and seeks to maximize revenue by offering products and services and addressing customer objections. The position also includes shuttling customers and preparing vehicles for customer pickup by cleaning them, assessing damage, fueling, and refilling fluids. The listed wage is $17.00 per hour.

Requirements

• Strong oral and written communication skills, with ownership, accountability, and initiative.
• Auditory, speaking, and communication capabilities necessary to complete the position's responsibilities.
• Ability to perform the listed essential functions, including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
• Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers about their rentals.
• Offer products and services and address customer objections to maximize revenue opportunities.
• Provide customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pickup, including cleaning, assessing damage, fueling, and refilling fluids.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed