Flexible Customer Service Associate

Hertz • Tampa, FL

3d

About The Position

The Flexible Customer Service Associate consults with customers about their rentals, offers products and services to maximize revenue, and handles customer objections. The role provides customer service and sales support and includes shuttling customers. It also involves preparing vehicles for customer pick-up by cleaning them, assessing damage, fueling, and refilling fluids. The listed wage is $16.00 per hour.

Requirements

• Strong oral and written communication skills, ownership, accountability, and initiative.
• Must have the auditory, speaking, and communication capabilities needed to perform the listed responsibilities.
• Must be able to perform essential functions that may include sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
• Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers about their rentals.
• Offer products and services to maximize revenue and overcome customer objections.
• Provide customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pick-up, including cleaning vehicles, assessing damage, fueling, and refilling fluids.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed