Flexible Customer Service Associate

Hertz • Memphis, TN

1d

About The Position

The Flexible Customer Service Associate consults with customers about their rental, maximizes revenue opportunities by offering products and services and addressing customer objections, and provides customer service and sales support. The role also involves shuttling customers and preparing vehicles for pickup, including cleaning vehicles, assessing damage, fueling, and refilling fluids.

Requirements

• Strong oral and written communication skills, ownership, accountability, and initiative.
• Auditory, speaking, and communication capabilities necessary to perform the listed responsibilities.
• Ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, write, lift, see, and read.
• Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers about their rental.
• Offer products and services to maximize revenue opportunities and address customer objections.
• Provide customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pickup by cleaning them, assessing damage, fueling them, and refilling fluids.

Benefits

• Up to 40% off the base rate of standard Hertz rentals.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed