Customer Service Associate (nomnom West Moscow | Part-Time)

Par Pacific • Pullman, WA

7d • Onsite

About The Position

The Customer Service Associate works at a nomnom convenience store in Moscow, Idaho, providing friendly service to customers and helping them purchase fuel, snacks, and other products. The role includes operating the point-of-sale system, handling cash and other forms of payment, stocking and organizing merchandise, supporting inventory management, and keeping the store, grounds, and equipment clean and maintained. Associates follow company safety, environmental, and store procedures; participate in required training; and work as part of a positive, collaborative team with minimal supervision. The position may involve flexible hours and other duties based on business needs. Employees must obtain and maintain required food and age-restricted product certifications within two weeks of employment.

The work requires standing or walking for a full shift, frequent reaching, gripping, squatting, kneeling, lifting and carrying, and occasional lifting of up to 50 pounds. Employees may need to climb a stepladder and may be exposed to gas fumes, solvents, and occasional noise.

Requirements

• At least 21 years of age.
• Legal authorization to work permanently in the United States for any employer without visa transfer or sponsorship.
• Ability to perform basic math accurately.
• Ability to communicate in English orally and in writing, including proficient telephone communication skills.
• Ability to work scheduled shifts and arrive on time.
• Ability to work with required equipment, tools, and materials and perform essential duties in the described conditions.
• Ability to stand and/or walk for an entire shift.
• Ability to meet the described physical demands, including frequent reaching, gripping, wrist movement, finger dexterity, squatting, kneeling, lifting, and carrying; occasional lifting up to 50 pounds; pushing or pulling up to 20 pounds; and climbing a stepladder.
• Ability to see with 20/40 vision, with corrective lenses acceptable.
• Ability to communicate information accurately and follow safety procedures, including responding to alarms and contacting emergency services when needed.

Nice To Haves

• High school diploma or GED.
• Experience in retail sales and cash handling.

Responsibilities

• Provide prompt and courteous customer service, including assisting customers at gas pumps when required.
• Accurately ring up sales on the POS system and follow cash-handling procedures for cash, coupons, and other forms of payment.
• Follow company policies and store procedures, including safety and environmental requirements.
• Receive, stock, and organize merchandise.
• Help maintain inventory levels and conduct shift audits.
• Participate in safety programs and training, and attend mandatory job-related meetings and training as needed.
• Clean and maintain the site, including the interior, exterior, grounds, and equipment; identify equipment problems and report them.
• Work cooperatively with other employees and contribute to a positive work environment.
• Perform duties with minimal supervision, work flexible hours when required, attend job-related meetings, and perform other assigned duties.
• Obtain and maintain required food and age-restricted product certifications within two weeks of employment.

Benefits

• Employee Assistance Program for part-time employees working at least 20 hours per week.
• Eligible part-time employees can enroll in the company 401(k) plan.
• Eligible part-time employees can purchase company stock at discounted prices.
• Part-time employees receive 29 hours of vacation after their first year of employment, with further vacation accruing biweekly based on years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED