Customer Service Associate - Temporary

Walgreens•Roosevelt, NY

About The Position

Models and delivers a distinctive, delightful customer experience. Registers sales on an assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. The role supports store operations, merchandising, maintenance, photo services, and online order pickup while complying with company policies and procedures. This is a temporary position.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Provide fast, courteous, and efficient service; recommend products, trade-up items, and companion items.
Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed by the store manager or shift leader.
Implement asset protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco.
Construct and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to policies and procedures.
Rotate consumable stock using first in, first out methods and restock outs.
Use store systems and equipment.
Provide photo-area services, including digital passport photos, poster printing, creative machine services, and promotional photo product recommendations.
Monitor and fulfill web pickup orders, including selecting items and delivering orders to customers when they arrive.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.