Flexible Customer Service Associate

Hertz • Kenner, LA

9d

About The Position

The Flexible Customer Service Associate consults with customers about their rentals, actively offers products and services, and addresses customer objections to maximize revenue opportunities. The associate provides customer service and sales support and shuttles customers. The role also prepares vehicles for customer pickup by cleaning them, assessing damage, fueling them, and refilling fluids.

Requirements

• Strong oral and written communication skills, with ownership, accountability, and initiative.
• Possess the auditory, speaking, and communication capabilities necessary to perform the responsibilities.
• Perform essential functions that may include sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
• Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers about their rentals.
• Actively offer products and services and overcome customer objections to maximize revenue opportunities.
• Provide customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pickup by cleaning them, assessing damage, fueling them, and refilling fluids.

Benefits

• Medical, dental, and vision plan options
• Retirement programs, including 401(k) employer matching
• Paid parental leave and adoption assistance
• Employee Assistance Program for employees and family
• Educational reimbursement and discounts
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage
• Perks and discounts, including theme park tickets and gym discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed