Customer Service Associate - Cambridge, MN - (Part-Time)

Goodwill-Easter Seals Minnesota•Cambridge, MN

8d•$15 - $20

About The Position

The Customer Service Associate is responsible for providing fast, friendly, and accurate transactions at the point of sale and creating a positive experience for Goodwill customers. The role also involves stocking and maintaining merchandising standards on the sales floor while keeping the environment clean and safe. The associate promotes and adheres to Goodwill-Easter Seals’ mission and values. In a typical day, the associate creates a welcoming atmosphere and delivers a high level of customer service throughout the store; follows store policies, procedures, and directives; helps provide a work environment where program participants can train and work toward their goals; and contributes to a safe and welcoming environment for employees and customers. A typical part-time schedule is up to 20 hours per week.

Requirements

Ability to communicate effectively with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Strong organizational skills and ability to prioritize.
Excellent decision-making skills.
Strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.
High initiative and self-motivation.
Perseverance and commitment to completing work.
Knowledge or expertise working with people experiencing disadvantages, disabilities, and/or barriers.
0–3 years of relevant experience.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Provide fast, friendly, and accurate point-of-sale transactions.
Create a welcoming atmosphere and provide a high level of customer service throughout the store.
Stock and maintain merchandising standards on the sales floor.
Maintain a clean and safe environment.
Follow policies and procedures and execute directives in a timely manner.
Help provide a work environment that trains and develops program participants as they work toward their goals.
Contribute to a safe, welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

Competitive pay of $14.55–$20.01 per hour.
Flexible hours.
Generous paid time off (PTO) program.
Competitive medical, dental, and vision plans.
Employer-paid life insurance.
401(k) plan with employer match.
Employee discount.
No overnight or late closing shifts and limited holiday hours.
Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Opportunities for career development and advancement.