Customer Service Associate - Alexandria, MN - (Part-Time)

Goodwill-Easter Seals Minnesota•Alexandria, MN

7d•$15 - $20

About The Position

The Customer Service Associate is responsible for fast, friendly, and accurate point-of-sale transactions and for providing Goodwill customers with a positive experience. The role also involves stocking and maintaining merchandising standards on the sales floor while keeping the environment clean and safe. The associate promotes and adheres to Goodwill-Easter Seals’ mission and values. In a typical day, the associate creates a welcoming atmosphere and high level of customer service throughout the store, follows store policies and procedures, and carries out directives in a timely manner. The associate helps provide a work environment where program participants can train and develop toward their goals, and contributes to a safe, welcoming environment for employees and customers. This is a part-time position with a typical schedule of up to 20 hours per week. The posted pay range is $14.55–$20.01 per hour. The employer states that there are no overnight or late closing shifts and that holiday hours are limited; retail locations close on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Requirements

Ability to communicate effectively with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Strong organizational skills and ability to prioritize.
Excellent decision-making skills.
Strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.
High level of initiative and self-motivation.
Perseverance and commitment to completing work.
Knowledge or expertise in working with people experiencing disadvantages, disabilities, and/or barriers.
0–3 years of relevant experience.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Provide fast, friendly, and accurate transactions at the point of sale.
Create a welcoming atmosphere and high level of customer service throughout the store.
Stock merchandise and maintain merchandising standards on the sales floor.
Maintain a clean and safe environment.
Follow policies and procedures and execute directives in a timely manner.
Help provide a work environment to train and develop program participants as they work toward their goals.
Contribute to a safe, welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

Flexible hours.
Generous paid time off (PTO) program.
Medical insurance plans.
Dental insurance plans.
Vision insurance plans.
Employer-paid life insurance.
401(k) plan with employer match.
Employee discount.
Opportunities for career development and advancement.
No overnight or late closing shifts and limited holiday hours.
Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.