Customer Service Associate - Winona, MN - (Part-Time)
About The Position
The Customer Service Associate is responsible for completing fast, friendly, and accurate point-of-sale transactions and providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the store clean and safe. The associate promotes and follows the Goodwill-Easter Seals mission and values. Typical work includes creating a welcoming atmosphere and providing strong customer service throughout the store; following policies, procedures, and directives; supporting a work environment where program participants can train and develop toward their goals; and contributing to a safe, welcoming environment for employees and customers. This is a part-time role with a typical schedule of up to 20 hours per week. Retail locations have no overnight or late closing shifts, limited holiday hours, and are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day. The pay range is $14.55–$20.01 per hour.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Strong organizational skills and ability to prioritize.
- Strong decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human-services setting.
- High initiative and self-motivation.
- Perseverance and commitment to completing work.
- Knowledge or expertise in working with people facing disadvantages, disabilities, and/or barriers.
- 0–3 years of relevant experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Complete fast, friendly, and accurate transactions at the point of sale.
- Provide a welcoming atmosphere and a high level of customer service throughout the store.
- Stock and maintain merchandising standards on the sales floor.
- Follow store policies and procedures and execute directives in a timely manner.
- Provide a work environment that supports training and development for program participants pursuing their goals.
- Help maintain a clean, safe, and welcoming environment for employees and customers.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Competitive pay
- Flexible hours
- Generous paid time off (PTO) program
- Medical insurance plans
- Dental insurance plans
- Vision insurance plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- Opportunities for career development and advancement
- No overnight or late closing shifts
- Limited holiday hours
- Retail locations closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
