Flexible Customer Service Associate

Hertz • Baton Rouge, LA

3d

About The Position

The Flexible Customer Service Associate consults with customers about their rental, provides customer service and sales support, and seeks to maximize revenue by offering products and services and addressing customer objections. The role also includes shuttling customers and preparing vehicles for customer pick-up by cleaning them, assessing damage, fueling, and refilling fluids. The stated wage is $15.00 per hour.

Requirements

• Strong oral and written communication skills.
• Demonstrate ownership, accountability, and initiative.
• Possess the auditory, speaking, and communication capabilities necessary to perform the responsibilities.
• Perform essential physical functions including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
• Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

• Consult with customers about their rental.
• Offer products and services to maximize revenue opportunities and address customer objections.
• Provide customer service and sales support.
• Shuttle customers.
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed