Customer Service Assistant (Games)

HB Leisure • Tampa, FL

9d

About The Position

HB Leisure is hiring a Customer Service Assistant for its games operation. The role focuses on creating enjoyable guest experiences by welcoming guests, explaining games, encouraging participation, and supporting sales. Team members help maintain games and prize displays, handle transactions, assist with inventory, and keep the games area clean, safe, and presentable. The position offers training and opportunities to grow within the company. The posting states that candidates must be able to work weekdays Monday through Friday from 9 a.m. to 8 p.m., and also notes flexibility to work evenings, weekends, and holidays as needed.

Requirements

• Passion for creating fun, making memories, and enhancing guest experiences.
• Outgoing, cheerful outlook and high energy.
• Comfort interacting with guests of all ages and backgrounds.
• Reliability, punctuality, and ability to follow instructions.
• Ability to work weekdays Monday through Friday from 9 a.m. to 8 p.m.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand, sit, squat, and walk for extended periods.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Greet guests in a fun and friendly way.
• Explain game rules and encourage guests to play and return.
• Use energy and training to boost sales.
• Restock prizes and maintain organized prize displays.
• Handle sales transactions accurately.
• Keep the games area clean, safe, and presentable.
• Assist with inventory and product transfers.

Benefits

• Inclusive, rewarding, and fun workplace culture.
• Training program and opportunities to advance within the company.
• Opportunities for internal promotion and first consideration for company-wide openings.
• Exclusive employee ride nights and team appreciation events.
• Food, game, and merchandise discounts.
• Flexible schedules around employee availability.
• Eligibility for daily performance bonuses.
• Free park admission and/or discounted guest tickets for family and friends at participating sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed