Customer Service Advisor

Valvoline Instant Oil Change • Buffalo, MN

22d

About The Position

As a Customer Service Advisor at MinnTex Investments Inc, a franchisee of Valvoline Instant Oil Change (VIOC), you are often the first and last face customers see. You create positive impressions and build customer loyalty by explaining products and services and evaluating customer needs. Training is provided to help you become confident in the role; previous automotive experience is not required. The work can include hands-on assistance under the hood.

Requirements

• Effective interpersonal and oral communication skills.
• Enjoy interacting with people face-to-face.
• Be friendly and ready to work as part of a customer-focused team.
• Be eager to learn and grow.
• Occasionally lift up to 50 pounds.
• Have full mobility and the ability to work with hands above the head.
• Be able to stand for extended periods and climb stairs.

Responsibilities

• Give each guest a warm, friendly greeting and create a positive first impression.
• Present oil change options and additional services based on manufacturer recommendations.
• Build trust and encourage repeat customer visits.
• Evaluate customer needs quickly and efficiently.
• Provide hands-on assistance under the hood as needed.
• Learn and master products, services, and company knowledge.

Benefits

• Competitive starting pay of $18.00 per hour.
• Paid on-the-job training; previous automotive experience is not required.
• Flexible work schedule with no late evenings or holidays.
• Opportunities for motivated individuals to advance from within.
• Pay raises available with each certification.
• Company-provided uniforms and tools.
• 50% employee discount on Valvoline Instant Oil Change automotive services.
• Earned sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed