Customer Service Advisor

Mister Car Wash•Reading, PA

About The Position

Mister Car Wash is seeking a Customer Service Advisor to provide outstanding customer service and hospitality in a fun, team-oriented environment. The role involves building trusting relationships with customers, recommending products and services that meet their needs, and creating positive customer experiences. The advisor also helps maintain the location’s appearance and cleanliness and follows company safety procedures and appearance expectations.

Requirements

  • Outgoing personality with strong people and listening skills.
  • Ability to connect with customers.
  • Attention to detail and pride in work.
  • High energy and interest in working actively outdoors in varying temperatures and weather conditions.
  • Strong work ethic and team-player attitude.
  • Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Ability to lift 50 pounds to waist height, 25 pounds to chest height, and 15 pounds above head height.

Responsibilities

  • Build trusting relationships with customers.
  • Recommend products and services that best meet customers’ needs.
  • Provide outstanding service and hospitality in every interaction and create positive customer experiences.
  • Help maintain the location’s appearance and cleanliness.
  • Follow Mister Car Wash safety procedures, policies, and appearance expectations.
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