Customer Sales & Service Representative

1110 Applied Industrial Technologies - Dixie, Inc.•Columbus, MS
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative in Columbus, Mississippi. In a fast-paced team environment, the representative provides professional and timely support to customers and the sales team, partners with customers and Account Managers to identify products and services, address customer needs, and build positive ongoing business relationships. The position is expected to be performed on site and is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • Strong attention to detail.
  • High school diploma or equivalent.
  • Ability to lift up to 50 lbs.
  • Valid driver's license and a clean driving record (MVR).
  • Must be authorized to work in the United States; work visa sponsorship is not available.

Responsibilities

  • Process customer inquiries, quotes, orders, expediting requests, and returns.
  • Source parts.
  • Assist in generating sales.
  • Help in the stockroom as needed.
  • Drive and deliver materials to customers.
  • Support the sales team and customers in a professional and timely manner.
  • Partner with customers and Account Managers to identify products and services, solve customer needs, and build positive business relationships.

Benefits

  • Competitive hourly pay
  • Monthly, quarterly, and annual bonus opportunities
  • 401(k) with company match
  • Insurance
  • Time off
  • Tuition reimbursement
  • Employee assistance
  • Career paths in sales, operations, or management
  • Professional development and training
  • Work/life balance
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