Customer Sales & Service Representative

FCX Performance•Columbus, MS

12d•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative in Columbus, Mississippi. The representative provides professional, timely support to the sales team and customers in a fast-paced, team-oriented environment. Working with customers and Account Managers, the role helps identify products and services, address customer needs, and build positive ongoing business relationships. Duties also include processing customer inquiries, quotes and orders; expediting orders and handling returns; sourcing parts; assisting with sales; helping in the stockroom as needed; and driving and delivering material to customers. The position is expected to be performed onsite and is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

At least 1 year of customer service or inside sales experience.
Strong attention to detail.
High school diploma or equivalent.
Ability to lift up to 50 lbs.
Valid driver's license and clean driving record (MVR).
Must be authorized to work in the United States; work visa sponsorship is unavailable.

Responsibilities

Partner with customers and Account Managers to identify products and services, address customer needs, and build positive business relationships.
Process customer inquiries, quotes, and orders.
Expedite orders and process returns.
Source parts.
Assist in generating sales.
Help in the stockroom as needed.
Drive and deliver material to customers.