Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Greenville, SC

5d

About The Position

SiteOne Landscape Supply is seeking a knowledgeable, energetic Customer Sales & Service Representative to provide an outstanding customer experience to commercial and residential consumers in the green industry. The representative serves customers in person, by phone, and through online ordering, helping them find products and meet their needs. Conversational English/Spanish proficiency is preferred.

The role also supports sales growth, order preparation, merchandising, inventory management, and general store tasks. The representative works with branch leadership to adopt new technologies and ways of working and helps maintain a safe working environment.

Requirements

• Excellent customer service skills.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Ability to lift a minimum of 50 pounds.

Nice To Haves

• A minimum of 1 year of experience in a retail or wholesale setting is preferred.
• Conversational proficiency in English and Spanish is preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation products is a plus.
• Inventory management experience is helpful.
• High school diploma or equivalent is preferred.

Responsibilities

• Provide exceptional customer service to all SiteOne customers.
• Cultivate and manage strong customer relationships.
• Assist customers with questions and needs in person, by phone, or through online ordering.
• Pull and prepare inventory orders for customer pickup or delivery.
• Identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working that positively impact business performance.
• Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay available.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED