Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
About The Position
SiteOne Landscape Supply is seeking a knowledgeable, energetic Customer Sales & Service Representative to deliver a strong customer experience for commercial and residential consumers in the green industry. The role serves customers in person, by phone, and through online ordering, while supporting sales, order preparation, inventory, merchandising, and day-to-day branch operations. Representatives work with branch leadership to adopt technologies and ways of working that support business performance, while maintaining a safe working environment. Conversational English/Spanish proficiency is preferred.
Requirements
- Excellent customer service skills.
- Ability to think quickly and make sound decisions.
- Willingness and readiness to learn and adopt new technologies and ways of working.
- Ability to lift a minimum of 50 pounds.
Nice To Haves
- At least 1 year of experience in a retail or wholesale setting.
- Conversational proficiency in English and Spanish.
- Experience or knowledge in the green industry, including landscape, nursery, or irrigation products.
- Inventory management experience.
- High school diploma or equivalent.
Responsibilities
- Demonstrate exceptional customer service to all SiteOne customers.
- Cultivate and manage strong customer relationships.
- Assist customers with questions and needs in person, by phone, or through online ordering.
- Pull and prepare inventory orders for customer pickup or delivery.
- Identify and capitalize on opportunities to grow sales with current and potential customers.
- Partner with branch leadership to understand and implement new technologies and ways of working that positively affect business performance.
- Assist with product merchandising, inventory management, and other store tasks while maintaining a safe working environment.
Benefits
- Competitive compensation.
- Medical, dental, and vision plans for benefit-eligible associates.
- Paid time off and paid holidays.
- DailyPay availability.
- 401(k) with company match.
- Tuition reimbursement.
- Associate referral program.
- Company apparel and work boot vouchers.
- Opportunity for advancement.
- Paid training and business certifications.
- Free counseling services and Employee Assistance Program.
- Life insurance and short- and long-term disability insurance.
- Product discounts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
