Customer Sales Manager
About The Position
The Customer Sales Manager is responsible for building and scaling a new national-chain growth platform for B&G Foods. The role identifies, penetrates, and develops high-potential restaurant chains within the Technomic Top 250, turning current white space into sustainable, multi-brand customer partnerships. Prior Foodservice experience and a successful history of calling on National Chain Accounts or Multi-Unit Accounts are required. The manager serves as the single commercial owner of chain opportunities, coordinating internal resources and building relationships with customer culinary, procurement, operations, marketing/brand, and supply-chain stakeholders. The role also manages trade budgets and national-chain programs, partners with brokers, supports national-chain trade shows, and helps integrate acquired brands.
Requirements
- Bachelor’s degree required.
- 8–10 years of Foodservice experience required.
- Prior Foodservice experience.
- Successful history of calling on National Chain Accounts or Multi-Unit Accounts.
- Demonstrated success developing chain restaurant customers and/or experience with multi-unit operators.
- Comfort operating where relationships and processes are not already established.
- Experience selling private-label custom and branded solutions.
- Strong understanding of foodservice distribution and commercialization.
- Excellent written and oral presentation capabilities.
- Proficiency in Microsoft Office Suite products, including Excel, PowerPoint, and Word.
- Knowledge of the distributor and operator foodservice environment and ability to analyze sales data and develop action plans that deliver company objectives.
- Familiarity with P&Ls.
- Positive attitude and ability to work well within a complex, high-functioning team environment.
- Passion for the business and teammates.
- Comfort working in a fast-paced, lean organization.
- Negotiation skills.
- Cross-functional leadership without direct authority.
- Exceptional relationship-building skills.
- Strategic account planning skills.
- Consultative, customer-centric selling skills.
- Strong culinary and menu business orientation.
- Ability to translate consumer and menu insights into commercial opportunities.
Nice To Haves
- A degree in Business, Economics, Marketing, or Finance.
- Experience managing and motivating a large broker sales team.
Responsibilities
- Attain assigned sales objectives and profitably grow B&G product sales in a manner consistent with company goals and objectives.
- Build entry strategies to create customer centricity for priority National Chain accounts where B&G currently has little or no relationship.
- Create long-term, multi-brand strategic partnerships through newly built relationships.
- Establish internal and external relationships with culinary, procurement, operations, marketing/brand teams, and supply-chain stakeholders to position B&G Foods as a solution-oriented partner across its portfolio of brands.
- Act as the single commercial owner of chain opportunities and coordinate the appropriate internal resources.
- Manage a trade fund budget to ensure appropriate spending that helps deliver company financials.
- Work cross-functionally to develop, execute, and deliver on objectives and opportunities.
- Collaborate with broker partners as needed.
- Assist in national-chain trade shows in the respective portfolio, including setting up and taking down show booths.
- Establish and manage national-chain programs while maximizing trade-spend efficiency through effective management of assigned budgets.
- Ensure smooth transition and integration of acquired brands.
Benefits
- Comprehensive, affordable health and wellness coverage for the employee and family.
- Paid time off, including holidays, vacation, and sick days.
- Medical, prescription drug, dental, and vision coverage.
- Life, disability, and AD&D insurance.
- 401(k) plan.
- Flexible spending accounts.
- Tuition reimbursement program.
- Employee assistance programs.
- Telemedicine.
- Work-life balance.
- Employee discounts.
- Wellness program.
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
