Customer Sales Advisor

Halfords•Antrim, MI
•£11 - £13

About The Position

As a Customer Sales Advisor, you will help customers by understanding their needs, demonstrating and explaining products, and describing the practical aspects of fitting services. Halfords provides product knowledge and skills training. The company also invests in colleague training and career development, supporting a range of career paths and progression at different paces. The role pays £12.71 per hour for colleagues aged 21 and over and £10.85 per hour for those under 21.

Requirements

  • Experience delivering great customer service, ideally in a retail sales environment.
  • A proactive approach to helping customers and understanding their needs.
  • Problem-solving skills.
  • Availability to work on a rota basis, including weekends.

Nice To Haves

  • Retail sales experience or experience in another customer-focused sales environment.
  • Experience working towards and achieving sales targets.

Responsibilities

  • Provide great customer service and proactively help customers understand their needs.
  • Demonstrate and explain products to customers.
  • Explain the practical aspects of fitting services.
  • Work efficiently and help customers with product knowledge and skills gained through training.
  • Work on a rota basis, including weekends.
  • Ideally, work towards and achieve sales targets.

Benefits

  • Holiday
  • Contributory company pension
  • 25% store discount on most products across Halfords and Tredz
  • Up to 50% off garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover included as standard for annual policies
  • Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
  • Employee wellness programme with free, independent, confidential support and counselling available 24 hours a day, seven days a week
  • Trade Price Bike Scheme: buy one bike per year from a range of significantly reduced bikes
  • Life Assurance
  • Uniform
  • Option to join the Sharesave scheme, saving to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream financial planning app, including access to up to 30% of pay as it is earned and automatic saving
  • Health Cash Plan with healthcare cost cashback and access to health and well-being services
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