Customer Marketing Content Creator Lead

Nebius

12h • $150,000 - $187,000

About The Position

Nebius is seeking a hands-on Customer Marketing Content Creator Lead to create visual content centered on technical, specialized B2B customers. The role leads the creative vision and visual identity for customer storytelling across video, photography, graphics, podcasts, series and other formats, translating complex AI products and customer outcomes into compelling stories for AI developers and business decision-makers. The position starts as an individual contributor and collaborates with colleagues and agencies, with responsibility for developing repeatable content processes and, as the business grows, setting the strategy for expanding the creative function.

The lead develops customer co-marketing into targeted demand-building campaigns and ensures stories can be adapted for websites, social channels, paid advertising, sales enablement, events, press and other distribution. They build and own AI-powered content systems that repurpose source material into multiple assets while incorporating review and brand-voice checks. The role also develops earned and partner distribution beyond Nebius-owned channels and measures content performance in terms of reach, views, pickup, brand and pipeline.

The role combines creative leadership with hands-on production. The lead may film, record sound, direct on location and rough cut footage, as well as source, brief, hire and manage external production, editing and post-production agencies and crews. They define and maintain a distinctive Nebius visual standard, manage a pipeline of customer stories across production stages and work across global customers and teams. Frequent travel and short-notice shoots are expected.

Requirements

• Portfolio of customer stories that audiences choose to watch across video, social, podcasts and series, including work that earned measurable reach.
• Track record of earned and partner or third-party distribution beyond owned channels, with results such as views, reach and pickup.
• Ability to develop creative stories beyond conventional customer case studies, with technical appeal to builders.
• Experience building AI systems for content creation and ability to explain an end-to-end workflow for repurposing content and applying review and brand-voice checks.
• At least 8 years of progressive content leadership experience in a senior role at a B2B company, leading or building a creative, content or production team.
• Track record of building brands and pipeline through content and campaign creative, tracking results and improving outcomes against goals.
• Hands-on experience filming, directing and editing, including documentary or observational shooting, not only studio or talking-head interviews.
• Technical credibility demonstrated by AI-native or developer-facing content for builder audiences, and comfort interviewing AI directors and chief researchers about technical subjects.
• Ability to operate with little direction and significant ambiguity, using sound judgment to make decisions independently.
• Strong creative judgment and confidence in rejecting shots, scripts or edits that do not meet the quality bar.
• Experience hiring, briefing and managing external agencies or freelance crews.
• Willingness to travel frequently and shoot on short notice.

Nice To Haves

• Experience scaling a one-person creative function into a small team working through agencies.
• Sound design, color grading or motion graphics skills that can be applied directly to edits.
• A network of production and editing talent to bring to the role.
• Experience building customer advocacy or reference-style content.
• Prior experience at a fast-growing infrastructure, cloud or AI company.

Responsibilities

• Define and champion repeatable processes for customer storytelling and other creative content across the company.
• Set the creative vision and visual quality standard for customer stories, from short social videos to documentary films, podcasts, series and other formats.
• Capture customer voices, outcomes, teams and processes, presenting customers as the heroes of their stories.
• Build, document, operate and teach AI-powered content creation workflows that repurpose interviews into multiple assets, with review and brand-voice checks.
• Adapt and version customer stories for paid and organic social, sales enablement, events, websites, press and other channels while preserving the full story.
• Develop earned and partner distribution through influencers, publications, media, customer-posted content and third-party sources; track views, reach and pickup.
• Source, brief, hire and manage external production, editing and post-production agencies and small crews, maintaining a consistent creative standard.
• Work hands-on on location as a videographer and producer, including filming, sound recording, directing and rough cutting.
• Establish and evolve Nebius’s visual identity and storytelling look and feel, experimenting with new creative approaches and maintaining quality as output scales.
• Manage a concurrent global pipeline of customer stories through pre-production, production, post-production and versioning.
• Set strategy for expanding customer marketing creative capabilities through AI mechanisms and people as the business grows.
• Set targets and report on content outcomes relating to brand and pipeline, including reach beyond owned channels, customer amplification, share of voice and content-influenced pipeline.
• Travel frequently and be prepared to shoot on short notice.

Benefits

• Competitive compensation, including bonus and equity based on experience.
• 100% company-paid medical, dental and vision coverage for employees and families in the US.
• 401(k) plan with up to 4% company match and immediate vesting.
• Paid parental leave: 20 weeks for primary caregivers and 12 weeks for secondary caregivers.
• Remote work reimbursement of up to $85 per month for mobile and internet.
• Company-paid short-term disability, long-term disability and life insurance.
• Career growth and learning opportunities.
• Flexibility and ownership.
• Collaborative and innovative culture.
• Opportunity to work on impactful AI projects.
• International environment and talented teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed