Customer Loadout

American Furniture Warehouse • Grand Junction, AZ

2d

About The Position

The Customer Loadout Associate safely and efficiently loads and unloads merchandise for customers while providing excellent customer service. The position supports supply chain efforts to deliver customers’ purchases when they want them and contributes to profitable sales. Starting pay is $17.50 per hour, with a $1-per-hour afternoon premium and a $2-per-hour weekend premium added to base pay. Employees are paid every Friday. AFW provides training and leadership development tracks for promotion opportunities.

Requirements

• Ability to safely operate a company-approved safety knife.
• Ability to adhere to AFW asset protection policies and identify and prevent fraud.
• Knowledge of and ability to use correct lifting and team-lifting techniques.
• Ability to operate and use a hand truck.
• Ability to maintain a clean and professional appearance.
• Ability to manually move furniture and merchandise to and from trucks, racking, containers, forklifts, and vehicles.
• Ability to work a radio frequency (RF) scanner and identify and read reports, tickets, and UPC labels.
• Ability to work in a physically demanding, fast-paced environment for an extended period.
• Ability to communicate effectively with team members and supervisors.
• Ability to work a flexible schedule covering all shifts, holidays, and weekends.
• Ability to pass a pre-employment drug screen and background check upon job offer.

Responsibilities

• Safely load and unload merchandise for customers and provide prompt, professional customer service.
• Wrap, load, and secure merchandise in customer vehicles without damaging the merchandise or vehicle.
• Confirm customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and re-create merchandise for inspection when requested.
• Use an RF scanner and read reports, tickets, and UPC labels.
• Safely remove sold merchandise from the show floor and prepare it for loadout.
• Assist other departments when business permits.
• Follow and promote awareness of AFW safety policies and procedures.
• Adhere to asset protection policies and identify and prevent fraud.

Benefits

• 70 hours of sick pay annually.
• 40–80 hours of vacation annually.
• Two personal days each year.
• Company-provided training and leadership development tracks for promotion opportunities.
• Gym facilities in most work locations.
• Excellent benefits.
• Afternoon premium of $1 per hour and weekend premium of $2 per hour added to base pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed