Warehouse Customer Loadout

American Furniture Warehouse • Firestone, CO

5h • Onsite

About The Position

The Customer Loadout Associate safely and efficiently loads and unloads merchandise for customers while providing excellent customer service. The role supports profitable sales and supply-chain operations by helping deliver the merchandise customers want when they want it. Starting pay is $17.50 per hour, with an additional $1 per hour afternoon premium and $2 per hour weekend premium. Employees are paid every Friday. AFW provides training and leadership development tracks for promotion opportunities. The position requires flexibility to work all shifts, holidays, and weekends, and involves sustained physical work in a warehouse environment. A pre-employment drug screen and background check must be passed after a job offer.

American Furniture Warehouse (AFW) is a home furnishings retailer operating in Colorado, Arizona, and Texas, with more than 3,200 employees. AFW describes itself as a professional, customer-service-oriented company and provides equal employment opportunities.

Requirements

• Ability to safely operate a company-approved safety knife.
• Ability to adhere to AFW asset protection policies and identify and prevent fraud.
• Knowledge of and ability to perform correct lifting and team-lifting techniques.
• Ability to operate and use a hand truck.
• Ability to maintain a clean and professional appearance.
• Ability to manually move furniture and merchandise to and from trucks, racking, containers, forklifts, and vehicles.
• Ability to work a flexible schedule across all shifts, holidays, and weekends.
• Initiative and ability to work in a physically demanding, fast-paced environment for extended periods.
• Ability to maneuver in confined and sometimes congested areas.
• Ability to stand, walk, stoop, and bend for 8 hours or more daily; frequent use of arms, hands, fingers, eyes, legs, and back is required.
• Ability to lift, lower, push, and pull merchandise of all sizes up to 100 pounds frequently, and handle or manipulate up to 250 pounds frequently.
• Ability to lift, grip, bend, kneel, stoop, and move merchandise for 8 hours or more daily.
• Ability to pass a pre-employment drug screen and background check upon receiving a job offer.

Responsibilities

• Safely and efficiently load and unload merchandise for customers while providing excellent customer service.
• Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
• Confirm that customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and recreate merchandise for inspection when requested.
• Use a radio frequency (RF) scanner and read reports, tickets, and UPC labels.
• Safely and efficiently remove sold merchandise from the showroom floor and prepare it for loadout.
• Assist other departments when business permits.
• Follow and promote awareness of AFW safety policies and procedures.
• Adhere to asset protection policies and identify and prevent fraud.
• Communicate effectively with team members and supervisors.

Benefits

• 70 hours of sick pay annually.
• 40–80 hours of vacation annually.
• Two personal days each year.
• Company-provided training and leadership development tracks for promotion opportunities.
• Gym facilities in most work locations.
• 401(k).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Voluntary life insurance and disability programs at affordable rates.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed