Customer Loadout

American Furniture Warehouse•Grand Junction, CO

3d•Onsite

About The Position

The Customer Loadout Associate safely and efficiently loads and unloads merchandise for customers while providing excellent customer service. The role supports profitable sales and supply chain efforts by helping deliver customers’ purchases when and where they want them. The position involves preparing merchandise for loadout, confirming orders, and assisting other departments when business permits. AFW provides all training. Starting pay is $17.50 per hour, with an additional $1 per hour afternoon premium and $2 per hour weekend premium. Employees are paid every Friday.

Requirements

Ability to safely operate a company-approved safety knife.
Ability to adhere to AFW asset protection policies and identify and prevent fraud.
Knowledge of and ability to perform correct lifting and team-lifting techniques.
Ability to operate and use a hand truck.
Ability to maintain a clean and professional appearance.
Ability to manually move furniture and merchandise to and from trucks, racking, containers, forklifts, and vehicles.
Ability to work with an RF scanner and identify and read reports, tickets, and UPC labels.
Ability to work a flexible schedule across all shifts, holidays, and weekends.
Ability to communicate effectively with team members and supervisors.
Initiative to work in a physically demanding, fast-paced environment for an extended period.
Ability to maneuver in confined and sometimes congested areas.
Ability to stand, walk, stoop, and bend for eight or more hours daily, with constant use of arms, hands, fingers, eyes, legs, and back.
Ability to lift, lower, push, and pull merchandise of all sizes up to 100 pounds frequently and handle or manipulate merchandise up to 250 pounds frequently.
Ability to lift, grip, bend, kneel, stoop, and move merchandise for eight or more hours daily.
Must pass a pre-employment drug screen and background check upon job offer.

Responsibilities

Safely and efficiently load and unload customer merchandise.
Greet customers promptly and professionally.
Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
Confirm that customers receive the correct merchandise.
Inspect AFW rental vehicles and complete the appropriate paperwork.
Uncrate and re-crate merchandise for inspection when requested.
Use a radio frequency (RF) scanner and read reports, tickets, and UPC labels.
Safely and efficiently remove sold merchandise from the showroom floor and prepare it for loadout.
Assist other departments when business permits.
Follow and promote awareness of AFW safety policies and procedures.
Follow asset protection policies and identify and prevent fraud.

Benefits

70 hours of sick pay annually.
40–80 hours of vacation annually.
Two personal days each year.
Company-provided training and leadership development tracks for promotion opportunities.
Gym facilities in most work locations.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Voluntary life insurance and disability programs at affordable rates.
Afternoon and weekend pay premiums.