Junk Removal and Sales Training
About The Position
Southwind is hiring a Customer Experience Lead for its 1-800-GOT-JUNK? team in Prairieville, Louisiana. This active, hands-on role combines customer service, on-site sales, and junk removal. The successful candidate creates positive customer experiences, leads pricing conversations, closes sales, and provides clear estimates while safely removing items from homes and businesses. The role also involves driving, navigating, and operating box trucks; training is provided. Team members may lift, carry, load, and maneuver items weighing 75 pounds or more, and must represent the brand with integrity, professionalism, and a sharp appearance. This is a full-time position, typically involving four to five shifts per week, including one mandatory weekend shift and three to four weekday shifts. Shifts last seven to ten hours and generally begin at 7 a.m. or noon, depending on business needs. Candidates must be available four weekdays and one weekend day each week. A valid DOT Medical Card is required to drive commercial vehicles; the company will arrange and cover the full cost of obtaining the DOT Medical Certification. Southwind describes opportunities for advancement, promoting from within whenever possible. Potential pathways include Certified Sales Lead, People Development Lead, Operations Lead, Senior Sales, Director of People Development, Director of Operations, and General Manager. Compensation includes an hourly base rate, tips, uncapped profit share, and performance incentives. The posting lists a pay range of $18–$20 per hour and separately describes average total compensation of $20 per hour.
Requirements
- A passion for sales and the ability to exceed customer expectations.
- Friendly and personable approach, with a commitment to outstanding service.
- Physical fitness and enthusiasm for hands-on tasks.
- Reliability, a strong work ethic, and a positive contribution to team culture.
- Strong communication, problem-solving, and organizational skills.
- Availability for four weekdays and one weekend day each week.
- A valid DOT Medical Card for driving commercial vehicles; the company will arrange and pay for certification.
Responsibilities
- Create positive customer experiences through outstanding customer service.
- Lead pricing conversations, close on-site sales, and provide clear estimates.
- Remove junk safely from homes and businesses.
- Drive, navigate, and operate box trucks.
- Lift, carry, load, and maneuver items weighing 75 pounds or more.
- Represent the brand with integrity, professionalism, and a sharp appearance.
Benefits
- Tips.
- Uncapped profit share and performance incentives.
- Medical, vision, and dental coverage.
- Retirement options.
- Paid training for driving and operating box trucks.
- Company-paid DOT Medical Certification.
- Career advancement opportunities and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
