Entry-Level Customer Engagement Representative

IB Collective Co. • Meridian, ID

1d

About The Position

The Customer Engagement Representative is an entry-level role for motivated, outgoing individuals who enjoy interacting with people, building relationships, and working in a team-oriented environment. No previous experience is required; paid training is provided to help new hires learn the role and develop relevant skills. The position supports positive customer experiences by communicating information, answering general questions, and contributing to customer outreach and engagement initiatives. Ongoing coaching and professional development are offered, with potential advancement based on performance and business needs.

Requirements

• Strong communication and interpersonal skills.
• Enjoy meeting new people and creating positive interactions.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and comfortable working in a team environment.
• Ability to listen carefully and communicate information clearly.
• Motivation to develop new skills and grow professionally.

Nice To Haves

• Previous customer service or sales experience is helpful but not required.
• Recent graduates, entry-level job seekers, career changers, and applicants from a variety of backgrounds are welcome.

Responsibilities

• Engage with customers and prospective customers in a friendly, professional manner.
• Build positive relationships through effective communication and active listening.
• Explain products, services, and current promotions clearly and accurately.
• Answer general questions and help customers understand available options.
• Support customer outreach, promotional activities, and engagement campaigns.
• Identify customer needs and direct inquiries to appropriate resources.
• Collaborate with team members to meet engagement and performance goals.
• Participate in paid training, coaching sessions, and ongoing team development.

Benefits

• Paid training from day one.
• Hands-on experience in customer engagement and relationship building.
• Supportive team environment with ongoing coaching.
• Opportunities for professional development and advancement based on performance and business needs.
• Development of communication, interpersonal, and problem-solving skills.
• Competitive pay and performance incentives, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed