Customer Development Manager, Sun & Skin
About The Position
The Customer Development Manager supports the development and execution of customer- and channel-specific strategies aligned with broader brand and business ambitions. The role connects brand strategy, revenue growth management (RGM), and customer teams to help deliver sustainable growth and market leadership. Working alongside the Sr. Customer Development Manager, the position advances sales strategies aligned with brand ambition, category priorities, and long-term business goals. It partners with Customer Teams and Sales Planning teams to translate brand and category plans into customer-specific commercial plans, support forecasting and demand planning, and address performance gaps. The role also supports the creation of customer selling decks, ensures plans follow corporate policies and commercial guardrails, and tracks sales performance, customer KPIs, and program ROI.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- At least 3 years of experience in sales, customer development, or brand/commercial roles within CPG or retail.
- Strong analytical, leadership, and interpersonal skills.
- Ability to work cross-functionally and influence across levels.
Responsibilities
- Support the Sr. Customer Development Manager in advancing customer- and channel-specific sales strategies aligned with brand ambitions, category priorities, and long-term business goals.
- Represent brand strategy with Customer Teams and ensure consistent execution across touchpoints.
- Translate brand and category plans into actionable, customer-specific commercial plans.
- Partner with Sales Planning teams to support sales forecasting and demand planning.
- Identify and close performance gaps through targeted sales initiatives and promotional activities.
- Support the creation of customer selling decks that communicate brand strategy, category insights, and tailored value propositions.
- Ensure commercial strategies and customer plans align with corporate policies, pricing strategies, and customer guardrails.
- Track and analyze sales performance, customer KPIs, and the ROI of customer programs; use insights to improve strategies and tactics.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Eligible roles may also receive a bonus and long-term incentive.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
