CUSTOMER DEVELOPMENT MANAGER

Schraad Sales & Marketing•Green Bay, WI

2d•Remote

About The Position

Schraad Sales & Marketing Food Brokerage is seeking a full-time Customer Development Manager for its Green Bay, Wisconsin market. The role implements customized sales strategies for assigned customer accounts, builds and maintains relationships with key customer personnel, and contacts customers regularly. The manager works with Business Development Managers and Retail Operations Managers to meet client, customer, and company expectations. The position involves developing customer-specific sales plans and budgets, supporting sales and merchandising needs, pursuing sales goals, and communicating market information and initiatives. The employee also helps execute product introductions and sales initiatives, prepares sales tools and reporting, and uses sales data and technology to improve customer sales and product assortment. The company describes its culture as performance-driven and service-oriented, and states that it is committed to a diverse environment and equal opportunity employment. The position is fully remote, with regular travel to customer trade shows, conventions, meetings, and other industry functions.

Requirements

Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
At least 10 years of sales experience in the consumer goods industry.
PC proficiency and strong skills in Word, Excel, and Outlook.
Fluency in English.
Reliable transportation, a valid driver’s license, and auto insurance; maintain current and compliant license and insurance information.
Ability to travel to customer trade shows, conventions, meetings, and other industry functions on a regular basis.
Ability to type freely and use computer monitors and keyboards for prolonged periods daily.
Ability to fly on commercial airlines.
Ability to stand and walk for long periods, sit, bend, stoop, kneel, crouch or crawl, perform repetitive motions, work with hands or arms above the head, and talk and hear.
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Grocery experience.

Responsibilities

Build trust with local market customers and understand their sales and merchandising needs.
Develop customer-specific sales plans and budgets, and monitor their effective execution.
Provide Business Development Managers with feedback about market and local customer changes to support sales strategy development and improvement.
Provide a high level of service to local customers, client representatives, retail grocery stores, and coworkers, supporting a culture of service excellence.
Achieve client volume, share, and sales goals as directed by the Business Development Manager, while acting in a financially responsible manner for the client, customer, retail grocery store, and company.
Work with the Retail Sales Team and other Customer Development Managers to execute new product introductions and sales initiatives in accordance with client procedures and policies.
Communicate customer and client initiatives to Retail Operations Managers and help develop sales tools, including presentations, surveys, bulletins, sales contests, and retail reporting and tracking.
Use technology and applicable software to analyze and enhance client and customer sales.
Use Nielsen and/or IRI data to provide strategic information to local customers, increase sales growth, analyze product assortment, and make Plan-o-gram recommendations.
Establish and maintain effective working relationships with company support departments.
Travel regularly to customer trade shows, conventions, meetings, and other industry functions.
Attend team and company meetings as required.
Perform additional responsibilities as assigned by the supervisor.