Customer Delivery Driver

Carvana•Reno, NV

About The Position

Carvana is hiring Customer Advocates to deliver vehicles to customers and support a positive car-buying experience. The role involves driving custom car haulers, loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and recording thorough notes in the customer tracking system. Commercial driver's license training is not required; Carvana provides training. Candidates must obtain a notary in their local jurisdiction within the first 90 days, subject to state requirements, and meet any applicable state-specific licensing and DMV/title-system access requirements. Some state licenses are required within the first two weeks or 90 days, depending on location. The position requires frequent driving and physically demanding work, including vehicle detailing and loading and unloading vehicles indoors and outdoors, with occasional exposure to extreme or inclement weather. Employees must be available to work seven days a week, with days off rotating between weekdays and weekends. Available shifts run from 7 a.m. to 5 p.m., 9 a.m. to 7 p.m., or 11 a.m. to 9 p.m. The role requires at least two years of customer-facing experience, a valid driver's license, a DOT Medical Card, passing a drug test, and being at least 21 years old.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to perform physically demanding tasks, including detailing vehicles and loading and unloading vehicles.
Must be able to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must obtain a notary in the local jurisdiction within the first 90 days of employment, subject to state-specific requirements.
Must satisfy applicable state-specific requirements for accessing DMV/title and registration systems.
Must be available to work seven days a week; days off rotate between weekdays and weekend days.
Must maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Load and unload vehicles onto the hauler.
Regularly inspect the car hauler to ensure the vehicle remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Detail vehicles and perform other physically demanding tasks as required.

Benefits

Competitive, performance-based compensation with opportunities for pay increases.
401(k) with Carvana match.
Opportunity for overtime during busy seasons.
100% company-paid healthcare premiums.
Dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for bachelor's degree studies.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana Shares grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.