Customer Delivery Driver

Carvana•Columbia, SC
•$17 - $19

About The Position

Carvana is hiring Customer Advocates to deliver vehicles to customers and help improve the car-buying experience. The role involves driving custom car haulers to customers’ homes, loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and recording thorough notes in a customer tracking system. Training is provided, and a commercial driver’s license is not required. Employees must maintain safe driving practices and a clean driving record in accordance with Carvana’s CMV Driver Qualification policy. Candidates must have or obtain a local notary within 90 days of employment, meet state-specific requirements for access to DMV/title and registration systems, and obtain additional state licenses where applicable. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. The schedule is 7 a.m. to 5 p.m. Team members must be available to work seven days a week, with rotating days off between weekdays and weekend days. The job involves physically demanding work in indoor and outdoor conditions, including possible exposure to extreme weather.

Requirements

  • At least 2 years of customer-facing experience.
  • Must be at least 21 years of age.
  • Must possess a valid driver’s license.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment; the process is sponsored by Carvana and may involve state-specific requirements.
  • Must be able to satisfy state-specific requirements related to access to DMV/title and registration systems.
  • Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur’s license or other state specialty license within the first two weeks of employment.
  • Employees in California must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Must be able to read, write, speak, and understand English.
  • Must be able to perform physically demanding work, including walking and standing and sustaining physical activity for 8 or more hours.
  • Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
  • Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
  • Frequent driving requires excellent visual acuity and manual dexterity.
  • Must be available to work 7 a.m. to 5 p.m. and seven days a week, with rotating days off between weekdays and weekend days.

Nice To Haves

  • A commercial driver’s license is not required; training is provided.

Responsibilities

  • Deliver vehicles to customers’ doors using custom car haulers.
  • Load and unload vehicles onto the hauler.
  • Regularly inspect the car-hauler to help ensure the vehicle remains safe to drive.
  • Complete customer paperwork and add thorough notes to the customer tracking system.
  • Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • Perform physically demanding tasks such as detailing and loading or unloading vehicles.

Benefits

  • 401(k) with Carvana match.
  • Opportunity for overtime during busy seasons.
  • Performance-based compensation and advancement opportunities.
  • 100% company-paid healthcare premiums.
  • Dental and vision benefits.
  • Wellness program supporting mental, physical, and financial health.
  • Pet care savings program.
  • Paid time off: 13 days in the first year, increasing to 20 days thereafter.
  • Tuition reimbursement for eligible bachelor's degree studies.
  • Student loan repayment program for employees who already have a bachelor’s degree.
  • Annual Carvana share grants.
  • Employee Stock Purchase Plan discount.
  • Internal growth and professional development opportunities.
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