Carvana is seeking enthusiastic, energetic, self-motivated team players with at least two years of customer-facing experience to work as Customer Advocates. The role delivers vehicles to customers’ homes using custom car haulers; a commercial driver’s license is not required, and training is provided. Team members load and unload vehicles, inspect car-haulers for safe operation, complete customer paperwork, and enter thorough notes into the customer tracking system. The role requires safe driving and maintaining a clean driving record under Carvana’s CMV Driver Qualification policy. Candidates must have or obtain a notary in their local jurisdiction within the first 90 days, with the process sponsored by Carvana, and meet state-specific requirements for access to DMV, title, and registration systems. Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur’s or other state specialty license within the first two weeks. California employees must obtain a Vehicle Verifier license within the first 90 days. All applicants must pass a drug test and obtain a DOT Medical Card. Applicants must be at least 21 and hold a valid driver’s license. Visa sponsorship is not available. The listed shifts are 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with rotating days off between weekdays and weekends. The work involves physical activity, vehicle handling, driving, and indoor and outdoor conditions, including possible exposure to inclement or extreme weather.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed