Customer Business Manager - Walmart

Glanbia•Downers Grove, IL
•Hybrid

About The Position

The Customer Business Manager will cultivate and manage Glanbia Performance Nutrition’s relationship with Walmart, one of its significant retail partners. The role focuses on strategic planning, market dynamics, accurate forecasting, trade management, and cross-functional collaboration to drive profitable growth and market share for GPN. The position will help build the Optimum Nutrition, Isopure, think!, and Amazing Grass brands with Walmart. The role is based in Northwest Arkansas, with hybrid working arrangements available through Glanbia’s Smart working model.

Requirements

  • Bachelor’s degree in Business, Finance, Marketing, or a related field from a four-year college or university.
  • Five or more years of CPG sales experience into Walmart and/or Sam’s.
  • Digital/omni-channel skills, including search optimization.
  • Advanced Excel, PowerPoint, and Word skills.

Responsibilities

  • Manage day-to-day customer relationships and communications.
  • Develop and implement customer-specific business plans to meet and exceed sales targets, volume growth, and profitability goals.
  • Manage trade funds with P&L understanding and ownership.
  • Use Nielsen and Luminate/Scintilla data to understand trends, results, and customer behavior.
  • Identify and develop compelling selling stories to move strategy forward.
  • Monitor sales performance and work with internal stakeholders to develop and lead accurate sales forecasts.
  • Build strong partnerships with internal cross-functional teams to ensure seamless execution of strategies.
  • Collaborate with Walmart merchandising and replenishment teams to optimize product availability, placement, and promotions.
  • Contribute to accelerating the omni-channel platform through digital shelf management, content and search optimization, ratings and reviews, and online visibility.
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