Customer Application Engineer

GE Vernova

3d•$89,300 - $148,700•Remote

About The Position

The Customer Application Engineer owns global project control activity and drives consistent functional specifications and common global processes for project implementation. The role helps understand and meet customer expectations and is responsible for planning and executing departmental operations. It has some autonomy but focuses on execution within standard functional practices and procedures, with judgment exercised as needed and typically with guidance. The engineer provides technical expertise and develops solutions—including configuration, performance estimation, and economics—as part of the pre-ITO requisition process, working with the commercial team. The role applies understanding of relevant markets and customer economic value to support bid strategies. ITO work includes analyzing client needs; defining and optimizing products, scope, schedule, and industrial schemes; assessing costs in accordance with contract and internal policies; calculating plant, system, and equipment performance and efficiency; and documenting technical specifications and costing elements for contract execution. The role also includes OTR engineering work to customize products and implement them for specific customer needs. The position develops in-depth technical discipline knowledge and applies prior experience and technical expertise to execute policy and strategy. It requires understanding business drivers and how the team’s work integrates with other teams. The engineer may propose solutions beyond set parameters with guidance, uses technical and analytical skills to solve problems, and may consult multiple internal sources. The role is likely an individual contributor or an early people leader, and provides informal guidance to new team members.

Requirements

Bachelor's degree from an accredited university or college.
3 years of experience in an industrial or manufacturing environment in a customer-facing role.
3 years of experience in technical writing, such as technical proposals, technical manuals, or similar.

Nice To Haves

Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.
Strong ability to collaborate and work cross-functionally.

Responsibilities

Own global project control activity and drive consistent functional specifications and common global processes for project implementation.
Provide technical expertise and develop solutions, including configuration, performance estimation, and economics, during the pre-ITO requisition process while interfacing with the commercial team.
Analyze client needs and define and optimize products, scope, schedule, industrial scheme, and cost in accordance with contract and internal policies and procedures.
Calculate plant, system, and equipment performance and efficiency.
Document technical specifications and costing elements for subsequent contract execution phases.
Customize products and implement them for specific customer needs as part of OTR work.
Use technical expertise and understanding of business drivers to execute policy and strategy and solve problems.
Provide informal guidance to new team members.

Benefits

Medical, dental, vision, and prescription drug coverage.
Access to a 24/7 nurse-based Health Coach resource.
Employee Assistance Program offering 24/7 confidential assessment, counseling, and referral services.
GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
Access to Fidelity resources and financial planning consultants.
Tuition assistance.
Adoption assistance.
Paid parental leave.
Disability benefits.
Life insurance.
12 paid holidays.
Permissive time off.
Discretionary annual bonus eligibility.
Professional development and competitive compensation.