Customer Account Executive, Mid Market

AlertMedia • Austin, TX

18h

About The Position

As a Customer Account Executive, Mid-Market, you will work with your Sales Manager to learn AlertMedia’s product, sales process, forecasting methodology, and internal tools. You will manage a geographic territory, originate leads, and create and close full-cycle sales opportunities. Working with existing customers and Customer Success Managers, you will help customers achieve their business objectives, oversee expansion sales, and collaborate with Renewals Managers on single- and multi-year contract renewals.

The role involves managing territory activities and sales processes, reviewing forecasts and pipeline with your manager, collaborating with internal teams, and meeting with customers to support sales growth. You will execute AlertMedia’s sales methodology, address customer needs, and demonstrate the platform to new and existing users. The company prefers candidates in Austin, Texas, but may consider remote candidates in approved U.S. territories. Travel within the territory is required.

Requirements

• 3–5 years of SaaS sales experience.
• A people-first, process-oriented, and data-driven mindset.
• Experience managing opportunities with complex, multi-threaded sales cycles.
• Ability to influence senior-level and C-suite staff.
• Ability to travel within the territory.
• Proven success closing expansion opportunities and a consistent record of hitting goals and numbers.
• Demonstrated success in relationship building, prospecting, pipeline management, contract negotiation, and closing customers.
• Ability to build positive relationships and influence key stakeholders.
• Strong communication and interpersonal skills, with the ability to be personable yet persistent.
• Passion for helping customers achieve business objectives, growing revenue, creating and closing opportunities, solving problems, and working cross-functionally.
• Willingness to support the broader team and business in a fast-paced environment, take ownership, and continually improve.

Nice To Haves

• Experience with Salesforce, Outreach, and Gong.
• Austin, Texas location; remote candidates in approved U.S. territories may also be considered.

Responsibilities

• Manage the day-to-day activities of a large geographic territory and maintain AlertMedia processes.
• Meet with the Sales Manager to review forecasts, pipeline, individual opportunities, territory, and plans for exceeding quota.
• Collaborate with Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, and Finance to support program success and annual team goals.
• Meet with customers to facilitate sales growth, negotiations, product demonstrations, new product overviews, and support-related discussions.
• Execute AlertMedia’s sales methodology and process while serving customer needs.
• Learn and demonstrate the AlertMedia platform to new and non-AlertMedia users.
• Originate leads and create and close full-cycle sales opportunities.
• Partner with Customer Success Managers to help customers achieve business objectives and oversee expansion sales.
• Collaborate with Renewals Managers on contract renewals spanning single- and multi-year terms.

Benefits

• Competitive base salary, uncapped commission, and a company-wide bonus program.
• Generous and flexible time-off and parental leave policies.
• Medical, dental, vision, and life insurance fully paid for employees.
• 401(k) with a company match.
• Rewards and incentives.
• Opportunities to participate in community service.
• Access to a downtown Austin office with 360-degree views, a high-tech building gym, and nearby running trails.
• Continuous learning and career development through Sales Enablement and Learning & Development teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed