Custom Home Sales Representative

ADT•Tacoma, WA

About The Position

ADT’s Custom Home Services team provides a premium, personalized security experience for high-net-worth clients. The representative meets customers in their homes, understands their needs, and designs tailored solutions that fit their lifestyles and expectations. The role combines security, automation, and life-safety technology, with a focus on building trusted customer relationships throughout the sale and beyond installation. The representative also develops new business opportunities and generates leads.

Requirements

High school diploma or equivalent.
Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
Valid driver’s license and clean driving record; additional licensing may be required depending on location.
Comfort using technology in a fast-paced sales environment.
Self-motivated and results-driven, with an entrepreneurial mindset and ability to uncover leads and close deals.
Strong communication and relationship-building skills, including the ability to consult with customers, understand their needs, and guide them to suitable solutions.
Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

Consumer sales experience is preferred but not required.

Responsibilities

Meet customers in their homes to understand their individual needs and design personalized security solutions.
Build trust with customers through integrity, empathy, and expertise, serving as a reliable advisor during and after the sale.
Customize security systems to suit each client’s space, lifestyle, and concerns, incorporating security, automation, and life-safety technology.
Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
Identify and generate new sales leads to maximize outreach.
Use technology to stay organized, efficient, and accountable in a fast-paced sales environment.