Custom In-Home Installer

Best Buy•San Diego, CA

About The Position

As the Custom In-Home Installer, you’ll assist with the installation and calibration of audio/visual and networking equipment in residential and commercial spaces. You’ll perform custom installation jobs requiring precisely running wire through walls to bridge audio, video and networking components together. You’ll provide clients with a premium in-home delivery experience, including setup, product tutorials, troubleshooting and installation of premium audio/video equipment. You’ll also maintain the company van and equipment, assist the Custom Installation Lead with daily paperwork and weekly recaps, help build furniture such as TV stands for customer deliveries, and consult with System Designers on installation jobs. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing tech solutions for every stage of life in its stores, online and in customers’ homes. Its culture emphasizes supporting and valuing employees and creating a workplace where employees can explore career possibilities and bring their authentic selves to work. Best Buy is an equal opportunity employer.

Requirements

  • At least 6 months of experience in sales, delivery, installation, repair or equivalent military experience.
  • At least 1 year of customer service experience.
  • Current, valid driver’s license.
  • Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
  • Ability to maintain a driving record that meets Best Buy safety standards.
  • Ability to lift and carry products weighing 75 pounds individually or 150 pounds as a team, with or without accommodation.
  • Ability to work a flexible schedule, including holidays, nights and weekends.
  • Must be at least 21 years old.

Nice To Haves

  • Previous experience in an in-home installation environment.
  • Previous experience selling and/or installing home audio/video or car audio.

Responsibilities

  • Provide clients with a premium in-home delivery experience, including setup, product tutorials, troubleshooting and installation of premium audio/video equipment.
  • Calibrate high-end audio/video equipment effectively.
  • Maintain the company van and equipment.
  • Assist the Custom Installation Lead with daily paperwork and weekly recaps.
  • Help build furniture, such as TV stands, for customer deliveries.
  • Consult with System Designers on installation jobs.
  • Run wire through walls to connect audio, video and networking components.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and other factors.
  • Certain roles may be eligible for incentive pay.
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