Custom Framing Designer-3

Michaels Stores•Vero Beach, FL
•Onsite

About The Position

The Custom Framing Designer builds customer relationships by creating memorable framing solutions for customers’ art, helping customers shop and find what they need, and maintaining a safe, clean, and clutter-free store environment. The role delivers sales and production results while completing framing orders to a high standard of quality and on time. The position also supports general store operations, including maintaining assigned departments, replenishing merchandise, assisting with truck unloading and stocking, operating the cash register, supporting omnichannel processes, and following company policies and procedures. Work takes place in a public retail store and frame shop. Hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to meet the role’s physical requirements, including regular bending, lifting, carrying, reaching, stretching, moving throughout the store, standing for long periods, lifting heavy boxes and frames, and accessing high shelves by ladder or similar equipment.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using the company’s customer-service approach.
  • Deliver sales and production results; complete framing orders accurately, with high quality, and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, acknowledge customers, help them locate products, and offer solutions.
  • Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
  • Support shrink-prevention and safety programs.
  • Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and serve as a positive role model.
  • Participate in truck unloading and stocking, ensuring standards are followed and work is completed within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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