Retail Custom Framing

Michaels•Greenville, NC
•Onsite

About The Position

Create memorable custom framing solutions for customers’ art while building customer relationships and helping customers find products in the store. Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment. The role includes completing framing orders to a high quality and on time, maintaining the ready-made frame department and assigned areas, supporting store operations, and providing friendly customer service. Work takes place in a public retail store and frame shop; hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to regularly bend, lift, carry, reach, and stretch; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Build customer relationships and create custom framing solutions using the company’s Elevated ABC Deliver approach.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
  • Adhere to Standard Operating Procedures, company programs, policies, and standards to support compliance with applicable laws and requirements.
  • Support shrink and safety programs.
  • Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts.
  • Partner discount programs.
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