Retail Sales-custom framing

Michaels•Indianapolis, IN
•Onsite

About The Position

The Retail Sales-custom framing team member builds customer relationships and creates memorable custom framing solutions. The role also helps customers shop and locate products, maintains a safe, clean, clutter-free, well-merchandised, and in-stock store, and supports sales, framing production, replenishment, cash handling, and other store operations. Work takes place in a public retail store and frame shop. Hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to meet the physical requirements of the role, including bending, lifting, carrying, reaching, stretching, moving throughout the store, standing for long periods, and accessing high shelves using a ladder or similar equipment.
  • Satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Build customer relationships and create custom framing solutions using the company’s Elevated ABC approach.
  • Deliver sales and production results.
  • Complete framing orders to a high standard of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store.
  • Follow Standard Operating Procedures, company programs, policies, and standards, including applicable laws and requirements.
  • Support shrink and safety programs.
  • Interact with others respectfully, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and budget requirements.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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