Retail Custom Framing

Michaels Stores • Greenville, SC

1d • Onsite

About The Position

The Retail Custom Framing team member builds customer relationships by creating memorable framing solutions for customers’ art. The role also helps customers shop and find products, while maintaining a safe, clean, and clutter-free environment. The position involves completing framing orders to a high standard and on time, supporting store operations, and delivering customer service in a public retail setting.

The work environment includes climate-controlled public areas, stock rooms that may not be climate controlled, and occasional outdoor work retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Regular bending, lifting, carrying, reaching, and stretching; ability to move throughout the store and stand for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• U.S. applicants must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies, and standards, including applicable legal requirements.
• Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers find products, and maintain a well-merchandised, in-stock store.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and model the organization’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
• Operate the cash register and handle cash according to standards.
• Acknowledge customers, locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed