Custom Framing Designer

Michaels • Westlake, OH

2d • Onsite

About The Position

The Custom Framing Designer builds customer relationships by creating memorable framing solutions for customers’ art. The role also helps customers shop and locate products while maintaining a safe, clean, clutter-free, well-merchandised, and in-stock store. The designer completes framing orders to a high standard of quality and on time, supports sales and production results, and helps maintain the ready-made frame department and other assigned areas.

This position follows company policies, standard operating procedures, and applicable legal requirements. It provides friendly customer service, supports store safety and shrink programs, participates in truck unloading and stocking, operates the cash register and handles cash, and assists with omnichannel processes. Work takes place in a public retail store and frame shop; hours include nights, weekends, and early mornings. The position may be eligible for overtime compensation in accordance with state and local laws.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Build customer relationships and create custom framing solutions for customers’ art.
• Help customers shop, locate products, and find solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
• Follow standard operating procedures, company programs, policies, and applicable laws and requirements.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and serve as a role model for the organization’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and completing them within budget.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Partner discount programs.
• Potential overtime compensation in accordance with state and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed