3rd shift Custodial Lead (3086) (TCC)

HES Facilities•Hurst, TX

About The Position

The Custodial Lead acts as an ambassador for the company’s values and philosophy and implements and maintains programs that support corporate mission and goals. The role coordinates personnel and operational processes to promote internal and external customer satisfaction, and organizes, schedules, assigns, and performs daily work routines. The lead oversees safety in the assigned work area, trains employees on safety practices, discusses safety issues, provides appropriate personal protective equipment, investigates accidents, determines causes of injuries, and reports concerns and injuries. The role also provides initial and ongoing on-the-job training, including instruction on equipment and chemical use. The Custodial Lead manages equipment and consumables, works with department management to ensure supplies are available, communicates about requests and work orders, and assists with building emergencies during or after working hours. The role plans and performs major cleaning operations, supervises work projects, and coordinates them with the manager or assistant manager. The position supervises custodians’ daily work, inspects assigned areas to ensure service-quality standards are met, and uses computer-aided inspection systems and other department tools. It also handles staff counseling and disciplinary actions, informs the office of verbal and written actions, and meets jointly with employees and the manager when warranted. Other duties may be assigned.

Requirements

Minimum of one year of supervisory experience.
Custodial knowledge.
Computer literacy.
Basic mechanical knowledge.
Good oral and written communication skills.
High school diploma or equivalent.

Nice To Haves

College degree preferred but not required.

Responsibilities

Organize, schedule, assign, and perform daily work routines.
Coordinate personnel and operational processes to support customer satisfaction.
Lead safety in the assigned work area; train employees on safety, provide personal protective equipment, investigate accidents, determine causes of injuries, and report concerns and injuries.
Provide on-the-job training for new employees on all phases of their work, including equipment and chemical use, and coach current employees on an ongoing basis.
Manage equipment and consumables and coordinate with department management to ensure adequate supplies are available.
Communicate effectively about requests, work orders, and other job matters.
Coordinate and assist with building emergencies, including fire or flood cleanup and snow or ice removal, during and after working hours.
Plan and perform major cleaning operations, supervise assigned projects, and coordinate major projects with the manager or assistant manager.
Supervise custodians’ daily work for quantity and quality, and frequently inspect assigned areas against service-quality standards using computer-aided inspection systems and other department tools.
Counsel staff and administer disciplinary actions; advise the office when verbal or written actions have been given and meet with employees and the manager when written warnings are warranted.
Perform other duties as assigned.