Title Curative, Single Family Rental
About The Position
ServiceLink is seeking an ambitious, self-motivated candidate for a curative role supporting single-family rentals. This is an in-office position at the company’s Irvine, California office, requiring regular daily attendance and residence within reasonable commuting distance. Applicants must be authorized to work full-time in the United States without requiring employment visa sponsorship now or in the future. The role involves reviewing title commitments and resolving curative issues, tracking assigned work through daily reports, providing client-facing reports and service, and following client-specific referral and payment processes. The employee will communicate with clients, internal staff, and management; follow escalation procedures; and participate in team meetings.
Requirements
- Practical work experience in the real estate industry and/or a vendor management service company.
- Working knowledge of real estate titles, deed preparation, and the curative process.
- Proven customer service skills.
- Advanced computer skills and proficiency with Microsoft software products.
- Excel skills, including V Look Ups and reports.
- Excellent follow-through and organizational skills.
- High energy and a positive attitude.
- Ability to think outside the box.
- High school diploma or equivalent preferred.
- Must be authorized to work in the United States on a full-time basis without requiring employment visa sponsorship now or in the future.
- Must be located within reasonable commuting distance of the Irvine, California office and willing to work in-office regularly.
Responsibilities
- Review daily reports to ensure completion of assigned duties.
- Provide external reports according to client expectations.
- Follow the referral process according to client expectations.
- Review title commitments for clearance and ensure all items are accounted for, including updating payoffs, taxes, and HOA information.
- Follow payment processes according to client expectations, including using correct billing codes.
- Follow internal and external escalation processes to provide customer service.
- Address inquiries from clients or internal staff professionally and in a timely manner.
- Maintain open communication with management and clients.
- Resolve rejected curative issues.
- Attend and participate in team meetings.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
