CSR

SBM Offshore•Pittsburgh, PA

About The Position

The Customer Service Representative is responsible for the cleanliness and sanitation of assigned areas. The role performs janitorial work, follows daily schedules and safety procedures, operates motorized cleaning equipment, and maintains cleaning equipment and work areas. The position works with a team, responds to supervision, communicates professionally with coworkers, managers, leads, and customers, and helps cover staffing shortages and complete punch-list items. No supervisory responsibilities are assigned.

Requirements

No specific education requirement.
Three to six months of training or experience preferred, or an equivalent combination of education and experience.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods, equipment upkeep, cleaning compounds and chemicals, and their safe and efficient use.
Complete required safety and task-training certifications.
A valid driver's license may be required based on business needs; employees who drive must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
May be required to be forklift certified.

Nice To Haves

Bilingual ability.
Three to six months of training or experience.

Responsibilities

Perform janitorial duties and complete duties listed on the daily schedule.
Operate motorized cleaning equipment and maintain the assigned area and cleaning equipment.
Report incidents and hazardous conditions to a supervisor.
Follow safety rules, company protocols, procedures, policies, and rules; use appropriate personal protective equipment.
Work with other employees, perform repetitive tasks, and maintain a clean work area.
Take direction and respond to supervision.
Communicate professionally with leads, supervisors, coworkers, managers, and customers.
Fill in during staff shortages and support the shift lead in completing punch-list items.
Maintain a professional appearance and conduct, and support customer service and satisfaction.